Frightfully Big Sale Now On: View Sale Items

Delivery Information

UK Postal Rates

The postage charge for the UK is £3.95. Orders are sent by Royal Mail First Class Recorded Delivery and will require a signature.

Republic of Ireland Postal Rates

The postage charge for the Republic of Ireland is £8.95. Orders are sent by Royal Mail First Class Recorded Delivery and will require a signature

Europe Postal Rates

The flat rate shipping cost to Europe is £12.95 by international Tracked & Signed airmail which includes insurance. Orders are sent by Royal Mail and typically arrive within 3-5 business days.

If you wish to take out further insurance for your item, please contact us for a quote before finalising your payment.

United States Postal Rates

Postage to the US is £22.75 for all orders under 3kg. For orders over 3kg, please contact us for shipping rates.


Lost or Damaged Items

We keep proof of posting and a reference number for every order sent. Items lost or damaged in the post that have been packed correctly are usually insured. Once items are handed over to Royal Mail, delivery becomes their responsibility. However, in the event of loss or damage, we will complete any necessary claim forms from Royal mail on your behalf and liaise with the relevant postal service to achieve a satisfactory outcome. In the event that this becomes necessary, please be aware a refund will be made as soon as we have clearance from the Royal Mail/Parcelforce which can take several weeks (a minimum of 15 working days). We will endeavour to keep you informed of all developments as appropriate.

Packaging

Please note that wherever possible we try to use recycled packaging.